Bonnie Low-Kramen, Be the Ultimate Assistant presented the following seven steps in a recent post to help people navigate virtual conversations. While her audience is geared to administrative professionals, her message in the following article, applies across the board (I believe) as we work in this more virtual world of ours, and I wanted to share what she had to say with all of you.
http://www.bonnielowkramen.com/2020/07/08/navigating-a-virtual-conversation-heres-how/